MS in Library and Information Science
University of Illinois, Urbana-Champaign

BA in the History of Art and Visual Culture
University of California, Santa Cruz

Work History

Principal Experience Researcher | Amtrak

UX Research Principal | Kin + Carta (formerly known as Solstice)
Chicago, Illinois

Lead User Experience Designer | Pixo
Urbana, Illinois and Chicago, Illinois

Graduate Assistant | Reference, Research, and Scholarly Services at the University of Illinois Main Library
Champaign, Illinois

Student Assistant | Visual Resource Center at the University of Illinois
Champaign, Illinois

Billing Coordinator | The Corvus Group
Chicago, Illinois

Student Intern | The Santa Cruz Commission for the Prevention of Violence Against Women
Santa Cruz, California

Library Assistant | Google Books Library Project
Santa Cruz, California

  • Developing and performing research plans
  • Usability testing
  • Leading design and research workshops (remote and in person)
  • User interviews (remote and in person)
  • Survey design and administration
  • Card sorts (remote and in person)
  • Ethnographic observation
  • Research synthesis, including: briefs, personas, presentation, flow diagrams
  • Prototyping and creating mock-ups with sketches, Sketch, Axure, the Adobe suite, and HTML/CSS/Javascript
  • Managing budgets and timelines
Speaking Engagements & Publications

Participatory Design Methods for Collaboration and Communication with Tara Wood, Code4Lib Issue 35, 2017-01-30

Object-Oriented UX and Metadata for Digital Collections with Erik Radio, DLF Forum 2016

Creative Design and Engagement: a one-on-one with Mike Renaud, Pygmalion Tech Festival 2015

Usability Testing & You with Melinda Miller, University of Illinois Web Conference 2015

Usability Testing Popup Lab workshops organizer

Before Code with Melinda Miller, University of Illinois Web Conference 2014

Sketch Club co-organizer

Professional Organizations